Arkansas Tourism Partners

Hospitality in a Heartbeat

ARKANSAS HOSPITALITY CLINIC: PROGRAM OVERVIEW AND PLANNING

Did you know the Arkansas Tourism Industry hosted more than 24 million visitors last year? And, that these visitors contributed over $5.4 billion to the Arkansas economy?
Arkansas is widely known for our friendly, helpful people, but that can change quickly. The actions of you, your staff, and other businesses in your community can make or break Arkansas tourism. But, you can help keep Arkansas's tourism industry healthy by becoming involved in the Arkansas Hospitality Clinic.

OBJECTIVES OF THIS PROGRAM:

To train and motivate Arkansas's work force to deliver superior customer service.
To educate both the employer and the employee on what can be accomplished through good customer service.
To help instill community and self-pride in Arkansas's work force.
Your employees and managers can become part of a state-wide hospitality training program. We can help you provide them with the skills and concepts needed to deliver superior customer service!

Contact:

Kristine Puckett
Kristine.Puckett@arkansas.gov
(501) 682-1676

All Roads Lead to Arkansas

GUIDELINES FOR RURAL TOURISM DEVELOPMENT

• Let us be your tour guide through the planning process!
• Who can help us with tourism development?
• What are some of the local benefits of tourism in our community?
• What are the costs and liabilities of tourism development in our community?
• What are some of the challenges our community will face?
• How will cross selling positively impact our efforts?
• How does the tourism dollar flow affect our area?
• How do we obtain and utilize the following materials and resources to the benefit of our community?
  • Tourism Profile for your region
  • State Comprehensive Outdoor Recreation Plan (SCORP)
  • Travel and Tourism reports
  • Arkansas Travel Guide
  • Arkansas Calendar of Events
  • All local and regional brochures currently promoting your town, region, attractions, and events
  • Tourism studies of the area
  • Highway map of Arkansas
  • Map of your specific area (county or town)

For more information, contact:
Kristine Puckett
Kristine.Puckett@arkansas.gov
(501) 682-1676